Skip to content
All posts

Systems Thinking Is A Complex Adaptive System (CAS)

 Our post today is about complex adaptive systems (CAS), in memory of English mathematician and systems thinker John Conway who died on April 11, 2020 due to COVID-19. Conway developedConway's Game of Life, a cellular automata that animated complex adaptive systems for generations of people. RIP

 Excerpt from the book: Systems Thinking Made Simple, Chapter 2

Let’s revisit the idea that systems thinking, at its core, posits that the problems we face—the wicked problems we’d most like to resolve—are most often attributable to the mismatch between the way real-world systems work and the way we think they work. For example, a wicked problem might be world hunger, yet there is enough food to feed the world (2640 kcal/person/day of per capita food availability), so this issue is resolvable. The solution requires a deeper understanding of the varied systems that contribute to world hunger, and that can be difficult, but it is not the case that we need to transgress the laws of physics in order to solve the problem of world hunger. The reason we can't solve world hunger is because we don't have a mental model that accounts for the social, economic, political, motivational, and cultural issues that shape the problem. Someday we will develop this mental model and world hunger will no longer be a wicked problem.

In other words, systems thinking is about building mental models that better align with real-world systems than those created under a non-systems thinking approach. The process of systems thinking results in a product: mental models. These mental models are representations, approximations, guesses, hypotheses, biases, or predictions about the real world. So systems thinking must be a form of thinking that is somehow qualitatively better at helping us build our mental models. Otherwise, it's just plain old thinking, with all its sundry biases and issues. Wicked problems are deemed so for a reason: the systems that lead to them are complex, which means that they are harder to build mental models of and to understand. In addition, thinking itself is a complex system, if not the most complex system known to mankind. What we know about complex systems is that underlying their complexity are simple rules. Let's review the basic logic of the situation:

Screen Shot 2020-07-08 at 10.06.05 AM
Table 2.4: Why Systems Thinking Must Be a CAS

Complexity theory tells us to look for the simple rules that underlie the complex and adaptive human behavior that we know as “thinking.” So what are the simple rules that underlie both the complex systems that make up the world and the way we think about those systems?

Biggest barrier to systems thinking v2.0

As we have given talks and trainings throughout the world to diverse audiences, we have discovered one big barrier that impedes understanding systems thinking v2.0. Surprisingly, it isn’t the simple rules themselves, which are actually remarkably easy to grasp. Instead, it is that many people hold the false assumption that underneath complex things are complicated explanations. The mental model they need is that underneath complex things are simple rules.

We've discovered that once people understand that simplicity underlies complexity, deep understanding and success in systems thinking v2.0 is a breeze. This is because understanding the simple rules is not difficult, but understanding how the simple rules work is not possible without understanding complexity.

Many people hold the false assumption that underneath complex things are complicated explanations. The mental model they need is that underneath complex things are simple rules.

Complicated is not the same as complex

For the last 2,500 years, our mindset has been that underneath complex systems there are probably layers and layers of complicated subsystems. Let me give you an example of what I mean by complex versus complicated. Kick a rock over and over again and it doesn’t change its behavior. Each time, it follows the same laws of physics. The behavior of the rock is complicated but not complex; it doesn’t adapt its behavior. It doesn’t change. Now try the same experiment on a dog. Of course I don’t mean literally go kick a dog; it’s a thought experiment. Kick a dog and it recoils. Kick it again and it circles away. On the third kick the dog bites. The dog is a complex adaptive systems (or CAS), in that it adapts its behavior to better navigate its environment. In sum, a complicated system like the rock doesn't adapt, whereas a complex system like a dog adapts to survive in its environment.

Complex Adaptive Systems (CAS)

We now know that underlying complex adaptive systems are simple rules. Let’s take a look at a video online to illustrate this as there’s simply no way to experience it in writing.

CAS Birds

Take a look at the flocking behavior of what amounts to millions of starlings. Look at how quickly millions of birds pivot from all moving left to all moving right. It's called a superorganism, a bunch of individual organisms that act like a single organism. When scientists first began studying such systems we thought they must have exceptionally good leaders! These types of systems–seen across the physical, natural and social sciences in flocks, schools of fish, traffic patterns, ant colonies and across the spectrum of nature land human society–baffled scientists because it was unclear how the group behavior occurred in the absence of a leader. But there’s simply not enough time for communication to occur between the leader and the follower, nor enough time for the signal to spread. What then causes this behavior?

It turns out there were no leaders, only followers. What were they following? They followed simple rules that brought about this remarkable, adaptive, and complex behavior. These types of systems are based on simple, local rules. Iain Couzin, who studies collective animal behavior at Princeton University, did a simulation to show exactly what rules these flocks were following and found just three:

  • Rule 1: maintain distance x (locally to nearest neighbors);
  • Rule 2: adjust direction (locally to nearest neighbors); and
  • Rule 3: avoid predators.

In the video you can actually see the simple rules perturb through the system as predatory hawks attempt to catch the birds. The birds at the bottom of the column are following rules one and two and have no idea that rule three (avoid predators) was followed above.

Screen Shot 2020-07-08 at 10.06.28 AM
Figure 2.10: Example of CAS

Humans do this, too. The largest human wave consists of 80,000 people acting as a single superorganism with no leadership, all following one simple rule: do what the person to your left does: when they stand, you stand. When they sit, you sit. Remarkable.

Biggest Human Wave 

There’s a relatively simple formula for these complex adaptive systems: autonomous agents follow simple rules based on what’s happening locally around them, the collective dynamics of which lead to the emergence of the complex behavior we see.

When we think in systems with our old mindset, we think like a field commander perched on a hill trying to design and control the complex behavior we want to occur. When we take a systems thinking v2.0 perspective, we think like individual soldiers and rely on the collective dynamics of the system to emerge. These collective dynamics produce emergent complexity (things like adaptivity, robustness, etc.). Simple rules underlie complex systems. Figure 2.11 depicts the basic features of complex adaptive systems.

Screen Shot 2020-07-08 at 10.06.48 AM
Figure 2.11: The Basic Features of a Complex Adaptive System (CAS)

Simplicity exists in many places in our everyday lives. The problem is, we distrust it. We don’t think of simplicity as a good thing. When we think of someone intelligent, we think of someone who speaks in complicated ways, not someone who keeps things simple. When we face wicked problems, we don’t think to ourselves the answer is simple. But the simplicity that underlies complexity is real. Here are a few examples of complex things that have relatively simple rules underneath.

Rainbow of colors: CMYK

Most of us have never seen the Mona Lisa, a Picasso, a Van Gogh, or a Michelangelo. A few have been lucky enough to see them in person at the Louvre or other famous places. But most of us have never seen the real thing. Yet we are all familiar with (and could describe) the Mona Lisa. How? Because of four simple colors—Cyan, Magenta, Yellow, and Black, or CMYK. What makes these four simple colors amazing isn’t that they are the most beautiful; a world painted in only these four colors alone would be monotonous. What makes them special is that they interact together in a complex way that makes an infinite array of colors possible.

Figure 2.12: Simplicity Underlies Complexity: Cyan, Magenta, Yellow and Black

Biodiversity: ATCG

Likewise, few of us are awe-inspired by the mention of Adenine, Guanine, Cytosine, or Thymine, or ATCG, the organic molecules of DNA. But we sure do go bonkers when we see the beautiful biodiversity these four nucleotides can produce when mixed and matched by evolutionary processes. How do you look at a star-nosed mole rat or a seahorse or a giraffe or a platypus and not think: nature is really creative and has an amazing sense of humor.

Charles Darwin in The Origin of Species wrote, “from so simple a beginning endless forms most beautiful and most wonderful have been, and are being, evolved.” He only had an inkling of what we would later discover to be the hand of DNA, but his mindset was one of simplicity and complexity. Underlying all of the complex and adaptive biodiversity of life itself is simplicity.

Screen Shot 2020-07-08 at 10.07.31 AM
Figure 2.13: Simplicity Underlies Complexity: DNA

Learning karate: WAX-ON/WAX-OFF

In one of our favorite scenes from The Karate Kid, Daniel-san has asked Mr. Miagi to teach him karate and all he seems to be doing is hard labor and household chores around Mr. Miagi’s property. Daniel-san is pissed off and he’s had enough and is going to quit, but he’s about to have his mind blown instead. During the course of this conflict with Mr. Miagi, he realizes he has been taught four simple movements that underlie all of the strikes, kicks, and blocks that make up karate. Mr. Miagi is not only a Karate-master, he is also a master teacher. He knows that to achieve the outcome Daniel-san desires, his student will need to be able to adapt to the unpredictable future of bullying, fights, and competition. To prepare him for such an unpredictable future, rather than teaching him a laundry list of moves, Mr. Miagi focuses on the simple underlying fundamentals that can be combined and recombined: wax on-wax off, paint the fence, side to side, and sand the floor. These four simple rules combine in an infinite number of ways to develop Daniel-san as an adaptive, robust, and resilient fighter.

Karate Kid: Wax-on, Wax-off
Screen Shot 2020-07-08 at 10.07.39 AM
Figure 2.14: Simplicity Underlies Complexity: Wax on, Wax Off

Infinite builds: MODULAR LEGO BRICKS

Ole Kirk Christiansen, a carpenter, founded Lego in 1932. At the time, he was out of work because of the Depression and decided to build wooden toys in Denmark. In 1947, Ole got samples of a plastic brick invented and patented (“self locking building bricks”) by Mr. Hilary “Harry” Fisher Page in Britain, and began creating the automatic binding bricks which we know today as Lego Bricks, a name that originated in 1953. Ole’s 1958 Lego patent (#3005282) states, “the principle object of the invention is to provide for a vast variety of combinations of the bricks for making toy structures of many different kinds and shapes.” And that was the magic of Lego—vast variety from simplicity. Anything imaginable could be built. All kids could unleash their creativity on the world with simple, modular, relational blocks. Today Lego, with headquarters in Billund, Denmark, is the sixth largest toy company in the world, with over 5,000 employees and revenue of 7.8 billion Danish Kroner. Simplicity can be lucrative.

Screen Shot 2020-07-08 at 10.07.49 AM
Figure 2.15: Simplicity Underlies Complexity: Simple Building Blocks


With just 6 unique pieces (sixteen total per side) and a simple set of local rules, perhaps nothing captures the complexity-simplicity paradigm better than chess. It is revered as a complex game, causing us to bestow grandmasters with the title of genius, yet it is a game a child can learn to play at an early age. Built on autonomous agents following simple local rules, chess’s potential for complexity is immense.

The seemingly simple moves of chess combine into staggering mathematical possibilities. For example, there are 318 billion possible ways to play the first four moves. There are 1.7 x 1029 possibilities for the first 10 moves. The longest game of chess that is theoretically possible involves 5,949 moves. The longest actual chess game ended in a draw after 269 moves and 20 hours and 15 minutes of play.

Screen Shot 2020-07-08 at 10.07.58 AM
Figure 2.16: Simplicity Underlies Complexity: Chess

A chess grandmaster understands the simple rules that combine into numerous possibilities in the game of chess. The karate sensei understands the fundamental movements that combine to produce all karate moves. The systems thinker is not so different. The qualities, disposition, and skills that make up a systems thinker rely on a deep understanding of a simple set of rules. In the next chapter, you will see that—like bird flocks, biodiversity, karate sensei, or grandmasters—all systems thinking is predicated on simple rules.

Systems Thinking Is a Complex Emergent Property of Four Simple Rules

With all these systems as examples, it shouldn't be hard to imagine that something as adaptive and complex as systems thinking could also be predicated upon simple rules. Systems thinking is not a process but an outcome—it is an ends, not a means. In other words, when we ask ourselves how we can become better systems thinkers it is important to realize that systems thinking is an emergent property. Systems thinking is a complex adaptive system. If we focus on what systems thinking is we will have little hope of actually achieving it. Instead we must focus on the simple rules and agents that bring about systems thinking. Figure 2.17 illustrates the basic idea behind all complex systems—that simple rules and agents lead to collective behavior and emergence. If systems thinking is an emergent property, then those aspiring to be better systems thinkers must focus their efforts where they have influence: executing the simple rules.

Screen Shot 2020-07-08 at 10.08.20 AM
Figure 2.17: Where Systems Thinkers Should Focus Their Efforts

More than two decades of research went into discovering that there are four simple rules that underlie systems thinking which go by the acronym "DSRP:"

  • Distinctions Rule: Any idea or thing can be distinguished from the other ideas or things it is with;
  • Systems Rule: Any idea or thing can be split into parts or lumped into a whole;
  • Relationships Rule: Any idea or thing can relate to other things or ideas; and
  • Perspectives Rule: Any thing or idea can be the point or the view of a perspective.

One of the most important insights about DSRP is that it represents four cognitive functions that you must have just to form ideas. If your brain was rendered incapable of any one of them, it would have difficulty thinking about even the most basic things.

Screen Shot 2020-07-08 at 10.08.31 AM
Figure 2.18: Simplicity Underlies Complexity: DSRP

These four rules do not operate in isolation, but in parallel. A thing or idea can simultaneously be a distinct thing, a perspective, a part of a larger whole and a relationship. The next four pages provide a quick description for each of these four concepts as well as synonyms you will be familiar with. We'll further explain how they function dynamically as rules in the next chapter.

For a brief introduction to Conway's Game of Life, watch below.