When I was a child, my mother would tell me a story of her own childhood. She spoke of how the children would collect tin foil wrappers from gum and cigarette packs and make a foil ball that could be turned in to help the war effort. This was all part of a scrap drive that children and citizens participated in willingly that included gathering grease fat containing glycerine that was used for bombs and metals of all kinds used in bombers (made by an increasingly female workforce that “manned” the factories where B-52 bombers were being made). Everyone pitched in because “our boys” were “over there” fighting.
"Leapfrog Leaders" written by Drs. Derek Cabrera, Laura Cabrera and Hise Gibson applies existing knowledge about the elements of systems thinking to a widely used decision making framework called SOT. SOT stands for Strategic, Operational, and Tactical - which are are thought to be the three levels of problem solving. More specifically, this paper offers readers insight into the skills needed at each level of decision making; as well as how to develop them through an understanding and application of the basics of systems thinking and leadership.
This post is an excerpt from Flock Not Clock: Chapter 1. Flawed Mental Model 3: Control Next (in the traditional model), we need a control structure. We need processes because we need to make sure that we understand every single step of a process that has not happened yet and that will constantly be changing.